Privacy policy

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English
Latest update: Dec-08-19

Our privacy policy (“Policy”) applies to information we collect when you use or access our website (https://termsoup.com). We reserve the right, at its sole discretion, to modify the Policy. The modified version of Policy will be posted at [URL] and will become effective right after it is posted. You must look at Policy regularly to check for such modifications. Your continued use of the Service after the date the modified Policy are posted will constitute your acceptance of the modified Policy. If you continue to use the Service after the revised Policy goes into effect, then you have accepted the changes to the Policy.

1. Types of Data Collected

We collect information you provide directly to us when using TERMSOUP. The types of information we may collect, your rights and the measures we protect your data include:.

1.1 Email, login IP address

The use of data:

  • The data is used to signing in account and sending notification.
  • Login IP address is used to improve your account’s security.
  • We will not sell, share, or rent personal information to third parties without your explicit permission.

Rights of the users:

  • You have the right to modify or delete you email account.
  • You have the right to require us to delete your login IP records.

Security measures:

  • Termsoup enhance your password security with password strength checker.
  • Termsoup prevents multiple logins of same user accounts at the same time.
  • Termsoup stores the most recent 10 login IPs for you to identify if any suspicious login behavior.
  • Termsoup will lock your account if inputting wrong passwords three times, avoiding the possibility of brutal-force attacks.

1.2 The content you upload on Termsoup including original content, translation and comment

The use of data:

  • The data is collected from your work on Termsoup and also required to serve your needs to work on Termsoup.
  • We will not sell, share, or rent personal information to third parties without your explicit permission.

Rights of the users:

  • You have the right to modify or delete the data.
  • You have the right to share the data with the other users you permit.

Security measures:

  • Daily data backup.
  • Paying customers can connect personal Google Drive with Termsoup, allowing auto backup of your translation works.
  • Paying customers can export translation.

1.3 Glossary

The use of data:

  • The data is collected from your work on Termsoup and also required to serve your needs to work on Termsoup.
  • We will not sell, share, or rent personal information to third parties without your explicit permission.

Rights of the users:

  • You have the right to modify or delete the data.
  • You have the right, at any time, to share the data with the other users you permit.

Security measures:

  • Daily data backup.
  • Paying customers can export glossary.

1.4 Name, phone, address, company name

The use of data:

  • The data is required to handle payment.
  • We will not sell, share, or rent personal information to third parties without your explicit permission.

Rights of the users:

  • You have the right to require us to delete the data.

Security measures:

  • Daily data backup.

1.5 Display name, photo, education, work experience, translation work, social media account

The use of data:

  • The data is created when you are editing your profile and is used to expose your business brand and build connections. You may opt to not edit your profile.
  • The data is public.

Rights of the users:

  • You have the right to modify or delete the data.
  • You have the right to share your profile’s URL with the other users.

Security measures:

  • Daily data backup.

1.6 The source and target languages, and the word count of your translation made on Termsoup

The use of data:

  • The data is created when you are using Termsoup and is used to expose your business brand and build connections.
  • The data is public.

Rights of the users:

  • You have the right to require us to make the private or delete the data.

Security measures:

  • Daily data backup.

2. Information We Collect Automatically When You Use TERMSOUP

When you access or use our services, we automatically collect information about you, including (i) log Information: we log information about your use of our services, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our services, (ii) device Information: the computer you use to access our services, including the hardware model, and operating system and version, (iii) location information: the location of your device each time you access or use our Service, (iv) information collected by cookies and other tracking technologies: cookies are small data files stored on your hard drive or in your device memory that helps us to improve our services and your experience, see which areas and features of our services are popular and count visits. Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our services.

3. Use of Information

We use information about you for various purposes, including to (i) provide, maintain and improve our services; (ii) provide services you request, process transactions and to send you related information; (iii) respond to your comments, questions and requests and provide customer service; (iv) communicate with you about news and information related to our service; (v) monitor and analyze trends, usage and activities in connection with our services; (vi) personalize and improve our services.

4. Sharing of Information

4.1 We will not sell, share, or rent personally identifiable information to third parties, without your explicit permission, except as disclosed in this Privacy Policy and Terms of Service.

4.2 We may share personal information about you as follows: (i) Provide services you request, (ii) In connection with any merger, sale of TERMSOUP assets, financing or acquisition of all or a portion of our business to another company, (iii) To enforce applicable user agreements or policies, including our Terms of Service (https://termsoup.com/terms-of-service), (iv) To protect us, our users or the public from harm or illegal activities, (v) If we believe disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request, (vi) If we notify you through our services (or in our privacy policy) that the information you provide will be shared in a particular manner and you provide such information.

5. Access, Modify, Correct and Delete Personal Information

If you are a registered user of our Services, you have the right to (i) access, modify, correct, or delete your personal information on TERMSOUP, (ii) delete your account. If you delete your account, your personal information will be removed from the Service immediately.

6. Data Storage

Your data is stored on global Amazon Web Services.

7. Information on the Processing of Personal Data

7.1 Analytics

The services are used to keep track of user behavior in order for us to improve user experience and improve usability.

(i) Google Analytics

Personal Data collected: Cookies and Usage Data.

Place of processing: US

Privacy Policy . Opt-out page .

(ii) Mixpanel

Personal Data collected: Cookies and Usage Data.

Place of processing: US

Privacy Policy . Opt-out page .

7.2 Live Chat

These services allow you to interact with third-party live chat platforms directly from Termsoup, for contacting and being contacted by Termsoup or other users.

(i) Intercom

Personal Data collected: Cookies and Usage Data.

Place of processing: US

Privacy Policy

(ii) Pusher

Personal Data collected: Cookies and Usage Data.

Place of processing: European Economic Area

Privacy Policy 

7.3 Marketing

These services allow Termsoup and its partners to inform, optimize and serve to advertise based on past targeting activities.

(i) Google AdWords

Personal Data collected: Cookies

Place of processing: Outside the country where you live

Privacy Policy.Opt-out page.

(ii) Facebook

Personal Data collected: Cookies

Place of processing: Outside European Economic Area

Privacy PolicyOpt-out page 

7.4 Technological Services

These services allow Termsoup to implement features to boost translation productivity like natural language processing and full-text searching.

(i) Amazon Web Services

Personal Data collected: Cookies and Usage Data

Place of processing: Global data centers

Privacy Policy

(ii) Google Cloud

Personal Data collected: Cookies and Usage Data

Place of processing: Global data centers

Privacy Policy

7.5 Payment Handling

These services enable Termsoup to process payments by credit card, bank transfer or other means.

(i) Paypal

Personal Data collected: Various types of Data as specified in the privacy policy of Paypal.

Place of processing: US

Privacy Policy 

(ii) Smartpath Digital Tech

Personal Data collected: Various types of Data as specified in the privacy policy of Smartpath Digital.

Place of processing: Taiwan

Privacy Policy (https://www.spgateway.com/website/Page/content/privacy)

7.6 Contacts Management

These services allow Termsoup to contact you via your email or our website.

(i) Mixpanel

Personal Data collected: Cookies and Usage Data.

Place of processing: US

Privacy Policy 

(ii) Mailchimp

Personal Data collected: Email.

Place of processing: US


8. Contact Us

If you have any questions about this privacy policy, please contact us at: hello@termsoup.com.